Retain the Senate’s consent amendment in the final version of HB 936

Dear Senator/Representative,

I urge you to support a commonsense approach to HB 936 that protects consumers from unwanted communications while preserving communications that consumers have affirmatively requested.

Consent is the line between wanted and unwanted contact. Unwanted contact is the entire problem HB 936 is intended to solve. A message that a consumer has affirmatively requested is, by definition, not the abuse this bill targets.

Consumers should have the right to request information from businesses they choose to engage with—whether about a product, service, appointment, quote, or account. Preventing businesses from responding to those requests would not protect consumers; it would instead interfere with legitimate, consumer-initiated communications.

The Senate recognized this important distinction by adopting a floor amendment on June 17, 2026, with strong bipartisan support in a 31–16 vote. That amendment appropriately excludes from the definition of a “robocall” communications made with the subscriber’s prior express written consent. It is a narrowly tailored, commonsense solution that preserves the bill’s core consumer protection purpose while ensuring that communications consumers have knowingly requested are not swept into the prohibition.

This amendment strikes the right balance between protecting consumers from unsolicited robocalls and preserving consumer choice. It keeps HB 936 focused on preventing unwanted communications without restricting wanted ones.

I respectfully urge you to retain the Senate’s consent amendment in the final version of HB 936. Doing so will ensure the bill protects consumers from abusive communications while respecting their ability to receive the information they have affirmatively requested.

Thank you for your consideration and your service to North Carolina.

Sincerely,

[Your Name]
[City, NC]